This Return & Refund Policy applies to all purchases made through https://www.earthuraa.com/ (“Website”) and is operated by Earthuraa, managed by A7 Enterprises (“we”, “our”, “us”).
Please read this policy carefully before placing your order.
- Strict No Return / No Refund / No Exchange Policy
We follow a strict policy for all products sold on our Website:
❌ No Returns
❌ No Refunds
❌ No Exchanges
❌ No Replacements
Once a product is purchased and delivered, it cannot be returned, refunded, exchanged, or replaced under any circumstances.
This includes (but is not limited to):
Change of mind
Incorrect product selection
Dissatisfaction with product
Minor variations in color, design, or packaging
Delay in delivery
Any personal preferences or expectations
Customers are advised to review product details carefully before placing an order. - Refund Policy
Refunds will be provided only in the following case:
✅ Duplicate Transaction
If a customer is charged more than once for the same order due to a technical or payment gateway error:
The transaction will be verified
The excess amount will be refunded
Refund will be processed and credited within 7-10 days to the original payment method only
No other refund requests will be accepted.
Contact Information
For duplicate payment refund requests:
📞 +91 9900004094
📧 info@earthuraa.com
Please include:
Order ID
Payment Transaction ID
Payment proof
Order Cancellation
Orders can’t be cancelled once placed.
Limitation of Liability
Earthuraa shall not be liable for:
Customer dissatisfaction
Incorrect product selection
Delivery delays caused by courier partners
Any indirect or consequential losses
Our total liability shall not exceed the purchase amount.